To provide an association of Independent Automobile Dealers who inform, protect, educate and represent the integrity and honor of the industry throughout the Commonwealth; and to work in cooperation with other organizations to make Massachusetts a better place for all.
Code of Ethics – Dedicated to Fair Dealing
We pledge:
  • To have a duty of integrity, honor and fair dealing toward the public.
  • To comply with all city, county, state and federal laws and endeavor to keep ourselves informed of those laws governing our industry.
  • To not intentionally injure the business reputation of another member or competitor.
  • To employ truth and accuracy in advertising, sales and service.
  • To stand behind any guarantee given with the sale of a motor vehicle.
  • To not perform any act which will bring disrepute to the motor vehicle industry.
  • To expose or halt any scheme designed to deceive or defraud the auto consumer and to aid in prosecuting those guilty of such acts.
  • To constantly strive to improve business methods so that the public will be better served.
  • To encourage the American system of free enterprise.